Xcel Computer, Inc. will not except any returns without a (RMA) return merchandise authorization number. Xcel Computer, Inc. will accept returns within 30 days of the original invoice for any defective or damaged products. All other returns are subject to a 15% restocking fee of the original purchase price plus return shipping and handling fees.
To initiate a return, contact 337-235-0677 option 4.
Upon receipt of product, Xcel Computer, Inc. will issue a credit or refund of the original purchase price less shipping and any applicable restocking fees.
Warranty: Xcel Computer, Inc. offers a limited 3 year warranty on parts and 1 year warranty on labor. Warranty covers any manufacture defective that might occur within the 3 year period. Warranty does no cover Acts of God, or misuse of the product(s).